Like people in many organizations, we have used a number of different service management, operational improvement, work management and task tracking software packages over the years, from freeware to those priced in the hundreds of thousands of dollars. We found that it was impossible to get powerful features, combined with ease of use, combined with a reasonable price. That is until we entered the scene.

Blue Spinner is unique in many ways:

  •  Totally web based & hosted on our servers - nothing to install on your
     computers or servers means nothing for you to support
  •  Multiple security levels from both the web site & user perspectives
  •  Very fast to implement & learn
  •  Built-in management reports & dashboards
  •  Highly customizable to your specific organization without programming
  •  Easily & quickly import existing customers, tasks & inventory items
     from other applications
  •  Multi-browser friendly, working equally well with Internet Explorer,
     Firefox, Safari, Opera & Chrome
  •  The only service / work management system that works on BlackBerry
     phones & tablets, Android phones & tablets, and Apple phones &
     tablets, supplying access anywhere / anytime with or without a typical  computer
  •  Automatic email notifications based on changing conditions
  •  Easy administration
  •  Disaster Recovery included
  •  Designed to support the ITIL v3 and ITSM framework
  •  ISO / IEC 20000 (information technology service management) &
     27001 (information security management) compliant
  •  SOX (Sarbanes-Oxley Act) & HIPAA (Health Insurance Portability and  Accountability Act) compliant
  •  Uses the latest technologies including .Net, so the software won't
     become outdated
  •  Green solution, using state-of-the-art data centers
  •  Technology so advanced, it has a Patent Pending on it.