Like people in many companies, we have used a number of different
service management, operational improvement and incident management
software packages over the years, from freeware to those priced
in the hundreds of thousands of dollars, and have found that it
was impossible to get powerful features combined with ease of use
combined with a reasonable price. That is until we entered the scene.
Blue
Spinner is unique in many ways:
-
Totally web based & hosted on our servers - nothing to
install on your computers or servers means nothing for you
to support
-
Highly
secure from both the web site & user role perspectives
-
Very fast to implement & learn
-
Built-in management reports & dashboards
- Highly
customizable to your specific organization without programming
-
Quickly import existing customers & inventory items from
other applications
-
Designed to support the ITIL v3 and ITSM framework
-
ISO
/ IEC 20000 (information technology service management) &
27001 (information security management) compliant
- SOX
(Sarbanes-Oxley Act) & HIPAA (Health Insurance Portability
and Accountability Act) compliant
-
Build
system queries without technical knowledge
-
Multi-browser
friendly, working equally well with Internet Explorer, Firefox
& now Safari
-
The only service management system that works totally on the
iPhone
- Automatic
email notifications based on changing conditions
-
Easy administration
- Disaster
Recovery included
-
Uses the latest technologies including .Net, so the software
won't become outdated
- Technology
so advanced, it has a Patent Pending on it.
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